Terms Of Service Template
Terms Of Service For [Platform Brand Name]
This template outlines the sections commonly needed for a banking or crypto-enabled platform. It should be completed with your real eligibility rules, service description, fees, risk disclosures, suspension criteria, and governing-law clauses before publication.
1. Acceptance And Eligibility
These Terms govern access to and use of [Platform Brand Name], which is operated by [Legal Company Name]. By using the website, applying for services, opening an account, or accessing any dashboard, API, payment, lending, or crypto-related function, the user agrees to these Terms and any incorporated policies.
Specify who may use the service: [minimum age], [residency requirements], [business authority requirements], [institutional eligibility], and [restricted jurisdictions or prohibited customer categories].
2. Services And Platform Scope
- Core services: [describe actual banking, payments, treasury, lending workflow, or reporting features].
- Crypto-related services: [describe only actual supported activities such as custody, execution, wallet connectivity, blockchain settlement, OTC workflows, or conversions].
- Partner dependencies: identify where services are provided by partner banks, payment processors, custodians, or other infrastructure providers.
- No guarantee of availability: state that services may be limited by geography, asset support, compliance review, downtime, liquidity, or risk controls.
3. Accounts, Security, And Verification
- Users must provide accurate, current, and complete registration and verification information.
- Users are responsible for safeguarding credentials, devices, MFA methods, API keys, and approved wallet access where applicable.
- The operator may request identity, corporate, source-of-funds, or enhanced due-diligence documentation at onboarding or during account use.
- The platform may delay, reject, or reverse service access where permitted by law and where fraud, sanctions, security, or compliance concerns arise.
4. Crypto-Specific Risk Disclosure
- Digital asset prices may be volatile and may lose value rapidly.
- Blockchain transfers may be irreversible and may fail or be delayed due to network conditions, screening controls, or operational errors.
- Wallet compatibility, private key management, smart contract risk, protocol governance changes, and custody model limitations should be described accurately here.
- If the platform does not provide investment advice, fiduciary advice, or guarantees, state that clearly.
5. Fees, Taxes, Compliance, And Prohibited Use
- Fees: [link or describe the live fee schedule, spreads, withdrawal fees, inactivity fees, custody fees, card fees, or lending charges].
- Taxes: users remain responsible for their own tax obligations unless you explicitly provide tax reporting services.
- Compliance: reserve the right to apply AML, sanctions, fraud, cybersecurity, and transaction-monitoring reviews.
- Prohibited conduct: [illegal activity, fraud, sanctioned use, market abuse, misuse of wallets, unauthorized API activity, or attempts to bypass controls].
6. Suspension, Termination, Disclaimers, And Liability
Describe when accounts or services can be suspended, limited, investigated, or closed, including security incidents, compliance concerns, false statements, sanctions exposure, insolvency events, unpaid fees, partner restrictions, or legal requirements.
Include your real disclaimer language for uptime, availability, market pricing, third-party providers, external wallet interactions, and force majeure events. State the limitation-of-liability and indemnity framework that your counsel approves for the jurisdictions where you operate.
Set out the governing law, dispute resolution venue, notice address, and update mechanism for future changes to the Terms.
This template is informational only and should be completed by qualified legal counsel before use.